Accessibility

The Forest Preserve District of DuPage County is committed to making its facilities accessible to all visitors. Individuals with accessibility needs or concerns should contact the District’s ADA coordinator at (630) 933-7679 or TTY (800) 526-0857.

ADA Coordinator

The Forest Preserve District of DuPage County’s Accessibility Coordinator is Janet Van Haren. This position coordinates the District's efforts to comply with Title II of the ADA. In addition, the Accessibility Coordinator administers the District’s ADA grievance procedure.

The ADA Coordinator can be contacted at:
Phone: (630) 933-7683 or TTY (800) 526-0857
E-Mail: jvanharen@dupageforest.org 
Mail: Accessibility Coordinator, Forest Preserve District of DuPage County, 3S580 Naperville Road, Wheaton, IL 60189-5000

Notice Under the Americans with Disabilities Act

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), the Forest Preserve District of DuPage County will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment

The Forest Preserve District of DuPage County does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication

The Forest Preserve District of DuPage County will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Forest Preserve District of DuPage County’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures

The Forest Preserve District of DuPage County will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in the Forest Preserve District of DuPage County’s offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the Forest Preserve District of DuPage County, should contact the office of the Accessibility Coordinator, Janet Van Haren at (630) 933-7679, jvanharen@dupageforest.org, or 3S580 Naperville Road, Wheaton, IL 60189-5000, as soon as possible but not later than 48 hours before the scheduled event.

The ADA does not require the Forest Preserve District of DuPage County to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of the Forest Preserve District of DuPage County is not accessible to persons with disabilities should be directed to the District’s Accessibility Coordinator Janet Van Haren at (630) 933-7679, jvanharen@dupageforest.org or 3S580 Naperville Road, Wheaton, IL 60189-5000.

The Forest Preserve District of DuPage County will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as, retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Grievance Procedure Under The Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Forest Preserve District of DuPage County. The Employee Policy Manual governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but not later than 60 calendar days after the allege violation to:

Janet Van Haren
Accessibility Coordinator
3S580 Naperville Road
Wheaton, IL  60189-5000
E-mail: jvanharen@dupageforest.org 

Within 15 Calendar days after receipt of the complaint, Janet Van Haren or her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Janet Van Haren or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille or audio tape. The response will explain the position of the Forest Preserve District of DuPage County and offer options for substantive resolution of the complaint.

If the response by Janet Van Haren or her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Executive Director or his/her designee.

Within 15 calendar days after receipt of the appeal, the Executive Director or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Executive Director or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by Janet Van Haren or her designee, appeals to the Executive Director or his/her designee, and responses from these two offices will be retained by the Forest Preserve District of DuPage County for at least three years.

Accessibility at District Locations

The Forest Preserve District of DuPage County is committed to making its facilities accessible to all visitors. The chart on this page provides only a general overview of accessible feautures. Individuals with accessibility needs or concerns should contact the District’s ADA coordinator at (630) 933-7683 or TTY (800) 526-0857 at least 48 hours before their visit to ensure their specific needs are met.

 Accessibility Chart 2016 

Education Centers & Golf Courses

Danada House

Restrooms, garden trail

Danada Equestrian Center

Horse barn

Fullersburg Woods Nature Education Center

Visitor center, restrooms, trails

Graue Mill Museum

First floor

Kline Creek Farm

Farmhouse, visitor center, wagon shed, restrooms

Willowbrook Wildlife Center

Indoor and outdoor animal exhibits, restrooms

Green Meadows Golf Course

Golf course, restrooms, golf pro shop, concessions

Maple Meadows Golf Course

Golf course, restrooms, golf pro shop, restaurant, golf clubhouse, banquet facility, locker rooms

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BrowseAloud is free software that reads web pages out loud. It can help anyone who has difficulty reading online, including people with mild visual impairments, learning disabilities, such as dyslexia, or those with English as a second language. 

To try the application, click on the BrowseAloud iconBrowse Aloud iconat the bottom of the homepage to launch the toolbar. The toolbar provides speech while hovering your cursor over a text selection. 

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For additional assistance, email support@BrowseAloud.com or call (877) 778-6977 toll free.

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